Privacy Policy

Buon Cibo Italian Specialties
Last updated: June 29, 2025

1. Who We Are

Buon Cibo Italian Specialties (“Buon Cibo,” “we,” “us,” or “our”) operates a physical Italian deli and market located at 10380 Spring Canyon Road, San Diego, CA 92131, and an e-commerce website at buoncibosd.com (the “Site”). We also engage with customers through social media platforms like Instagram, Facebook, and TikTok, and we run digital advertisements through those platforms and others.

If you have any questions about this Privacy Policy or how your personal information is handled, you may contact us at:
Email: Tom@BuonCiboSD.com
Phone: (619) 736-4365
Mail: Buon Cibo Italian Specialties, 10380 Spring Canyon Road, San Diego, CA 92131

2. Scope

This Privacy Policy applies to all personal information collected from or about individuals who visit our store, use our website, place orders online, sign up for marketing communications, interact with our social media, or view or click on our digital advertisements. This Policy applies only to activities within the United States—we do not target or knowingly collect data from residents of the European Union, United Kingdom, or other international regions.

3. Information We Collect

We collect personal information that you voluntarily provide, such as your name, email address, phone number, shipping and billing address, and payment details when you place an order, sign up for email or SMS updates, or contact us directly. We also collect information automatically when you browse our website or engage with our ads, such as your IP address, browser type, device ID, pages visited, time spent on the Site, and interactions with ads and emails. This information may be gathered through cookies, tracking pixels (including Meta Pixel, Google Analytics, and TikTok Pixel), or similar technologies.

If you connect with us through social media, we may collect your public profile information and engagement data. If you use our guest Wi-Fi at the store, we may collect login details or device identifiers. In-store, we may collect video footage through our CCTV cameras for security purposes. Additionally, we collect age verification data from customers purchasing wine or other age-restricted items to comply with legal requirements.

We do not knowingly collect sensitive personal information such as government-issued IDs or biometric data, except for age-related verification when required. We also do not knowingly collect information from children under 13.

4. How We Use Information

We use your personal information to process orders, fulfill deliveries, provide customer service, and send transactional communications. With your consent or based on your interactions, we may also use your information to send promotional emails or SMS messages, deliver personalized advertising, analyze how users interact with our website and ads, and improve our products and services. We use in-store CCTV footage to ensure the safety of our customers and staff and to prevent theft or misconduct. We may also use your information to comply with legal obligations, resolve disputes, or enforce our terms and policies.

5. How We Share Information

We do not sell your personal information for money. However, we may share your information with trusted service providers who help us operate our business. This includes our website platform and payment processor (Squarespace and Square), shipping carriers, email and SMS marketing platforms, and advertising or analytics services like Google, Meta (Facebook and Instagram), and TikTok. These partners are only allowed to use your information to perform services on our behalf.

We may also share information when required by law, in response to legal requests, to prevent fraud or criminal activity, or if our business is ever involved in a merger or sale.

6. Cookies and Tracking

We use cookies and tracking tools to make our website work properly, remember your preferences, track your shopping cart, and understand how users interact with our site and ads. This includes tools like Google Analytics, Meta Pixel, and TikTok Pixel, which help us deliver more relevant advertising and measure its effectiveness. You can manage cookies through your browser settings, and you can opt out of targeted advertising through ad settings on Google, Facebook, and TikTok, or by visiting the Digital Advertising Alliance’s opt-out page.

7. Your Privacy Rights (California Residents)

If you are a California resident, you have the right to request access to the personal information we collect about you, request deletion or correction of your information, and opt out of the sharing of your information for cross-context behavioral advertising. You also have the right to not be discriminated against for exercising these rights.

To make a privacy request, email us at Tom@BuonCiboSD.com or call us at (619) 736-4365. We may need to verify your identity before responding. You may also authorize someone to make a request on your behalf.

8. Email and SMS Marketing

We only send marketing emails or SMS messages if you opt in or if you’ve made a purchase and haven’t opted out. You can unsubscribe at any time by clicking the unsubscribe link in our emails or replying “STOP” to any of our text messages.

9. Data Retention

We retain personal information only as long as necessary to provide our services, fulfill orders, comply with legal obligations, and maintain appropriate records. CCTV footage is typically retained for 30 to 90 days unless needed for investigations. Order and transaction data may be retained for up to seven years for accounting and compliance purposes.

10. Security

We take reasonable steps to protect your personal information using industry-standard security measures, including HTTPS encryption, secure payment processing through Square, and limited access to customer data. However, no method of transmission or storage is 100% secure, and we encourage you to use strong passwords and take precautions when using public Wi-Fi.

11. Children’s Privacy

Our website and services are intended for a general audience and not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that a child has submitted personal data to us, we will delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will post the revised version on our website with an updated effective date. We encourage you to review the Policy periodically to stay informed.

13. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, you may contact:

Tom Tarantino – Owner
📧 Tom@BuonCiboSD.com
☎ (619) 736-4365
Buon Cibo Italian Specialties
10380 Spring Canyon Road
San Diego, CA 92131